Delivery & Shipping
Standard Delivery
Available in England, Wales & Scotland
(3-5 Working Days)
£3.95
Free for orders over £35
Express Delivery
Next day for orders placed before 2pm delivered the next working day
£6.95
Saturday Delivery
All orders placed before 2pm on Friday will be delivered on the following Saturday.
£6.95
Click & Collect
We have 15 collection partners across the UK where you can click & collect your order.
Free
International Delivery
We can dispatch orders internationally, including to EU and non-EU addresses. You can find out more on our international below.
Scottish Highlands, Offshore Islands & Northern Ireland
Scottish Highland addresses are classified as the following postcodes (AB36-38, AB55-56, FK17-21, HS, IV, KA27-28, KW, PA20-49, PA60-79,
PH17-50, TR23-25, ZE)
£7.99
Channel Islands
Orders to Jersey & Guernsey typically take 5-7 days
£9.95
DELIVERY FAQs
Who will deliver my order?
What time will you deliver my order?
Do you deliver to my location?
How will you deliver my glassware and fragile items?
When will my order be dispatched?
Can I track my order?
Do I have to sign for my order?
What happens if there is a problem with my delivery?
Orders can be collected free of charge from our North Leicester Distribution Centre or Click & Collect Partners.
If you would like to Click & Collect your order just place you order online and select collection from the relevant location when you are checking out.
We visit our Click & Collect partners once a week on the day shown at each location, so may have to wait up until a week for your order to reach its collection point. You need to place your order before 2pm on the Last Order Day in order for it to be picked, packed and delivery to the branch for the relevant delivery day
Location | Last Order Day | Delivery Day | Address | Opening Times |
---|---|---|---|---|
Birmingham | Monday | Wednesday | Units 20-21 Gravelly Industrial Park Birmingham West Midlands, B24 8HZ |
Mon-Fri 5am-3pm Sat 5am-12 |
Bournemouth | Wednesday | Friday | Unit 12, Avon Trading Park, Reid Street Christchurch Bournemouth Dorset, BH23 2BT |
Mon-Sat 8am-4pm |
Bristol | Wednesday | Friday | Chapel Street St. Philips Marsh Bristol, BS2 0UH |
Mon-Fri 5.30am-4pm Sat 5.30am-12 Sun 10am-3pm |
Cardiff | Thursday | Monday | Bessemer Road Cardiff Cardiff CF11 8BA |
Mon-Fri 6am-4pm Sat 6am-10am Sun 10am-2pm |
Glasgow | Thursday | Monday | 16 Siemens Place Blochairn Industrial Estate Glasgow G21 2BN |
Mon-Fri 5am-1pm Sat 6am-12noon Sun 9am-3pm |
Hayes | Friday | Tuesday | Unit 2, Clayton Road Alpha Estate Hayes, Middlesex UB3 1BB |
Mon-Fri 9am-5pm Sat 9am-1pm Sun 9am-4pm |
Lavenders of London | Friday | Tuesday | Unit 12, The Metro Centre St John's Rd Isleworth TW7 6NJ |
Mon-Fri 8am-4.30pm Sat 8am-1pm Sun 10am-3pm |
Leicester | Monday | Wednesday | 90 Commercial Square Freemans Common Leicester, LE2 7SR |
Mon-Fri 6am-4pm Sat 6am-2pm Sun 10am-2pm |
Liverpool | Friday | Tuesday | 25 Electric Avenue Liverpool Food Hub Liverpool Merseyside, L11 0EN |
Mon-Fri 5am-1pm |
Lordswood | Tuesday | Thursday | Regent Business Centre Revenge Road Lordswood Kent, ME5 8UD |
Mon-Fri 8am-4.30pm Sat 8am-1pm Sun 10am-3pm |
Norwich | Wednesday | Friday | 7 Frensham Road Sweet Briar Industrial Estate Norwich, NR3 2BT |
Mon-Fri 9am-5pm Sat 9am-13pm Sun 10am-2pm |
Nottingham | Tuesday | Thursday | Victoria Parkway Netherfield Nottingham, NG4 2PA |
Mon-Fri 9am-5pm Sat&Sun 10am-4pm |
Rothley, Leicestershire | Every Day | Every Day | UK Shopping Mall Loughborough Road Rothley, LE7 7NL |
Mon-Fri 9am-5pm |
Sheffield | Tuesday | Thursday | South Yorks Produce Centre Parkway Drive Sheffield, S9 4WN |
Mon-Fri 5am-3pm Sat 5am-12:30pm Sun 10am-2pm |
Waltham Cross | Tuesday | Thursday | Eleanor Trade Centre Trust Road Waltham Cross Hertfordshire, EN8 7HF |
Mon-Fri 7am-5pm Sat 8am-2pm Sun 10am-3pm |
Zone | Countries Included |
---|---|
1 | Channel Islands, Ireland, Belgium, Luxembourg, Netherlands, France, Monaco, Germany. |
2 | Austria, Czech Republic, Denmark, Finland, Hungary, Italy, Norway, Poland, Portugal, San Marino, Slovakia, Slovenia, Spain, Switzerland |
3 | Bulgaria, Croatia, Estonia, Greece, Latvia, Lithuania, Romania, Sweden, Turkey |
4 | Andorra, Azores, Balearic Islands, Canary Islands, Corsica, Gibaltar, Madeira, Malta, Sardinia, Scily, Vatican City |
If your country is not listed here, we may be able to post items out depending on the size and value, please contact us before to discuss. We are also able to ship to any UK shipping agent at the standard UK rates if you want or allow shipping agents to collect from our premesis it required.
Please not there are certain items (i.e. some personalied or heavy / bulky items) that cannot be shipped outside of the UK. If your order contains any of these items you will be contacted prior to shipping to be told. In certain cases where your order is small enough to fit in an airmail packet we are able to offer reduced rates, please call beforehand.
Zone | Order Value (£0 - £149.99) | Order Value (£150 - £249.99) | Order Value (£250+) |
---|---|---|---|
1 | £14.99 | £19.99 | £24.99 |
2 | £19.99 | £29.99 | £39.99 |
3 | £24.99 | £37.50 | £49.99 |
4 | £49.99 | £69.99 | £89.99 |