Delivery & Shipping

Standard Delivery

Available in England, Wales & Scotland

(3-5 Working Days)


Free for orders over £35

Express Delivery

Next day for orders placed before 2pm delivered the next working day


Saturday Delivery

All orders placed before 2pm on Friday will be delivered on the following Saturday.


Click & Collect

We have 15 collection partners across the UK where you can click & collect your order.


International Delivery

We can dispatch orders internationally, including to EU and non-EU addresses. You can find out more on our international below.

Scottish Highlands, Offshore Islands & Northern Ireland

Scottish Highland addresses are classified as the following postcodes (AB36-38, AB55-56, FK17-21, HS, IV, KA27-28, KW, PA20-49, PA60-79,
PH17-50, TR23-25, ZE)


Channel Islands

Orders to Jersey & Guernsey typically take 5-7 days



Who will deliver my order?

What time will you deliver my order?

Do you deliver to my location?

How will you deliver my glassware and fragile items?

When will my order be dispatched?

Can I track my order?

Do I have to sign for my order?

What happens if there is a problem with my delivery?


Orders can be collected free of charge from our North Leicester Distribution Centre or Click & Collect Partners.

If you would like to Click & Collect your order just place you order online and select collection from the relevant location when you are checking out.

We visit our Click & Collect partners once a week on the day shown at each location, so may have to wait up until a week for your order to reach its collection point. You need to place your order before 2pm on the Last Order Day in order for it to be picked, packed and delivery to the branch for the relevant delivery day

LocationLast Order DayDelivery DayAddressOpening Times
Birmingham MondayWednesday
  Units 20-21 Gravelly Industrial Park
West Midlands, B24 8HZ
Mon-Fri 5am-3pm
Sat 5am-12
Bournemouth WednesdayFriday
  Unit 12, Avon Trading Park, Reid Street
Dorset, BH23 2BT
Mon-Sat 8am-4pm
Bristol WednesdayFriday
  Chapel Street
St. Philips Marsh
Bristol, BS2 0UH
Mon-Fri 5.30am-4pm
Sat 5.30am-12
Sun 10am-3pm
Cardiff ThursdayMonday
  Bessemer Road
CF11 8BA
Mon-Fri 6am-4pm
Sat 6am-10am
Sun 10am-2pm
Glasgow ThursdayMonday
  16 Siemens Place
Blochairn Industrial Estate
G21 2BN
Mon-Fri 5am-1pm
Sat 6am-12noon
Sun 9am-3pm
Hayes FridayTuesday
  Unit 2, Clayton Road
Alpha Estate
Hayes, Middlesex
Mon-Fri 9am-5pm
Sat 9am-1pm
Sun 9am-4pm
Lavenders of London FridayTuesday
  Unit 12, The Metro Centre
St John's Rd
Mon-Fri 8am-4.30pm
Sat 8am-1pm
Sun 10am-3pm
Leicester MondayWednesday
  90 Commercial Square
Freemans Common
Leicester, LE2 7SR
Mon-Fri 6am-4pm
Sat 6am-2pm
Sun 10am-2pm
Liverpool FridayTuesday
  25 Electric Avenue
Liverpool Food Hub
Merseyside, L11 0EN
Mon-Fri 5am-1pm
Lordswood TuesdayThursday
  Regent Business Centre
Revenge Road
Kent, ME5 8UD
Mon-Fri 8am-4.30pm
Sat 8am-1pm
Sun 10am-3pm
Norwich WednesdayFriday
  7 Frensham Road
Sweet Briar Industrial Estate
Norwich, NR3 2BT
Mon-Fri 9am-5pm
Sat 9am-13pm
Sun 10am-2pm
Nottingham TuesdayThursday
  Victoria Parkway
Nottingham, NG4 2PA
Mon-Fri 9am-5pm
Sat&Sun 10am-4pm
Rothley, Leicestershire Every DayEvery Day
  UK Shopping Mall
Loughborough Road
Rothley, LE7 7NL
Mon-Fri 9am-5pm
Sheffield TuesdayThursday
  South Yorks Produce Centre
Parkway Drive
Sheffield, S9 4WN
Mon-Fri 5am-3pm
Sat 5am-12:30pm
Sun 10am-2pm
Waltham Cross TuesdayThursday
  Eleanor Trade Centre
Trust Road
Waltham Cross
Hertfordshire, EN8 7HF
Mon-Fri 7am-5pm
Sat 8am-2pm
Sun 10am-3pm
Please note we cannot guarantee a delivery time frame for collection orders. If you want to know the quickest time to receive an order at your local depot, please phone

International Destinations

Shipping Rates for International destinations. Please note we cannot offer a next day or weekend service to these destinations and we do NOT insure deliveries outside of the UK. Lead times may vary, but can typically take upto 10 working days. Our European Destinations are split into zones. Please pick your country our of the zones table and then see what rate applies to that zone.
ZoneCountries Included
1 Channel Islands, Ireland, Belgium, Luxembourg, Netherlands, France, Monaco, Germany.
2 Austria, Czech Republic, Denmark, Finland, Hungary, Italy, Norway, Poland, Portugal, San Marino, Slovakia, Slovenia, Spain, Switzerland
3 Bulgaria, Croatia, Estonia, Greece, Latvia, Lithuania, Romania, Sweden, Turkey
4 Andorra, Azores, Balearic Islands, Canary Islands, Corsica, Gibaltar, Madeira, Malta, Sardinia, Scily, Vatican City

If your country is not listed here, we may be able to post items out depending on the size and value, please contact us before to discuss. We are also able to ship to any UK shipping agent at the standard UK rates if you want or allow shipping agents to collect from our premesis it required.

Please not there are certain items (i.e. some personalied or heavy / bulky items) that cannot be shipped outside of the UK. If your order contains any of these items you will be contacted prior to shipping to be told. In certain cases where your order is small enough to fit in an airmail packet we are able to offer reduced rates, please call beforehand.

ZoneOrder Value
(£0 - £149.99)
Order Value
(£150 - £249.99)
Order Value
1 £14.99 £19.99 £24.99
2 £19.99 £29.99 £39.99
3 £24.99 £37.50 £49.99
4 £49.99 £69.99 £89.99